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Intro: Chris has been in the industry 20 years and has led pioneering efforts to use IoT technology to improve elevator service and efficiency while also increasing margin. Recently Chris co-wrote and delivered a presentation at the (international elevator and escalator symposium (IEES), entitled, “Targeted Elevator Maintenance leveraging IoT: Achieving the Trifecta of Labor Efficiency,…

Intro: Steve joined the elevator industry 25 years ago after spending his early career as a golf professional. Starting as a sales representative, he worked his way up to the executive team with a major elevator company. Steve recently transitioned to a consulting role, which allows him to work directly with clients again and have…

Intro: Today our guest is Evan Rahey, Sales Executive with Wurtec with a specific mission to sell and promote The WURCOM Two-Way Communication Solution in compliance with 2019 ASME & code requirements. Evan finds a lot of satisfaction working in the elevator industry and is happy to have found his niche. With his experience, Evan…

Intro: Today our guest is Jason Armistead, Software Engineering Manager with G.A.L. Manufacturing. Jason started in the elevator industry as a 17 year old after responding to an ad in the newspaper in Sydney, Australia, moved to the USA in 2006 and has worked in the industry 38 years. Although the work of an elevator…

  Intro: Today, we are joined by Aaron Bailey, Sales Director at Star Elevator, based in the San Francisco Bay Area. Aaron holds a degree in Mechanical Engineering and began his career with TK Elevator immediately after graduating. With over a decade of experience in sales and sales management, Aaron takes pride in sharing his…

Intro: Today our guest is Richie Lobert, Founder & Co-Director of LML Lift Consultants in Melbourne, Australia. Richie has been in the industry for many years starting right out of high school and has traveled the world working on and with elevators as a mechanic, engineer and consultant.  Richie is a true “Lifty” as they…

Intro: Steve Phillips, Chief Operating Officer at Southern Elevator based in Greensboro, NC. Steve started his career outside of the elevator industry, gaining knowledge and experience in operations, from the military, NASCAR, emergency services and management for over 20 years. When Steve started at Southern, he found that the management skills and knowledge he had…

INTRO: Chris Miller is the General Manager with Kone in Salt Lake City, UT. Chris joined the elevator industry after several years in the US Air Force, where he took to heart the Core Values: INTEGRITY FIRST, SERVICE BEFORE SELF and EXCELLENCE IN ALL WE DO. Chris loves what he does and has come to…

INTRO: Emerald Kuhns, Executive Director of NAESA International. Emerald joined NAESA after working in sales leadership and she has never looked back. After 8 years administering the QEI certification program, Emerald was promoted to Assistant Executive Director and in 2023, she became the Executive Director. Emerald loves the fact that the elevator industry is one…

INTRO: Erin Scott is the Chief Operating Officer-US Inspections at ATIS. Erin joined the elevator industry after being a Naval fighter pilot and aviation maintenance duty officer in the US Military and quickly found her niche. Erin is passionate about learning as much as possible and knows the value of asking questions. Although she wondered…